Effective date: September 25, 2025
Smart Price (the “App”) provides pricing suggestions and optional price updates for Shopify stores. This page describes how we collect, use, and safeguard information when you install and use the App.
When you install the App, we access your store’s data as permitted by the scopes you approve. We read products, variants, and orders to compute pricing suggestions and track performance. We don’t store customer personally identifiable information (PII). Order data is processed to compute metrics and suggestions; we avoid persisting customer identifiers.
We retain app configuration and pricing history needed to operate the App and provide rollback capabilities. We do not retain customer PII. You may uninstall the App at any time; upon uninstall, we delete shop‑specific data as required. We also honor Shopify’s mandatory privacy webhooks (customers/data_request, customers/redact, and shop/redact).
We do not sell or rent data. We may use trusted sub‑processors (for example, hosting or analytics) subject to confidentiality and security obligations.
We use industry‑standard measures to protect data, including encryption in transit and role‑based access. You are responsible for your store’s access to the App and for reviewing suggestions before applying them or enabling auto‑adjust.
For data requests, corrections, or deletion, contact us. We will assist the merchant (data controller) and comply with Shopify’s privacy requirements.
Email: support@mail.smartprice.dev
If we make material changes to this Policy, we will update the effective date above.